Privacy Policy Statement
Your privacy and data protection are a top priority for us at Dravenosia.
Information We Collect and Use
We collect personal and usage information to improve your experience, personalize content, and facilitate support. You may provide details by interacting with features or communicating with our team.
-
→Basic account details for profile management
-
→Device and browser identification information
-
→Usage data from dialogues and phrase sessions
-
→Support or feedback messages submitted
-
→Technical information for service performance
All data is processed in accordance with applicable Malaysian regulations. Sensitive information is handled with particular care and is only accessed as needed for support or compliance.
How We Use Your Information
Your information is used to operate and maintain our platform, respond to your inquiries, personalize your practice experience, and analyze engagement trends for improved service design.
We do not sell your information. Aggregated or anonymized data may be used for platform performance analysis and improvement measures.
Your Rights and Control
You have the right to access, correct, delete, or restrict processing of your personal information. Requests can be made by contacting our support team.
Right of Access
View your stored personal information anytime.
Right to Rectification
Request corrections to inaccurate details.
Right to Erasure
Ask us to delete your personal information.
Right to Portability
Receive a copy of your data for transfer.
Third Party Sharing
Your information is not disclosed without your consent, except as required by law or to service partners providing platform support.
We contractually require third-party service providers to handle your data securely and in line with privacy safeguards at all times.
Information Security Measures
We employ administrative, technical, and physical controls to protect against unauthorized access, alteration, or destruction of your personal data.
Only authorized personnel can access your information for essential service delivery or compliance checks.
Contact for Privacy Concerns
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +60 147-429 7124
Email: content@dravenosia.sbs